Privacy Policy

Last Updated: August 26, 2026

Ojexa Digi Store (“Ojexa Digi Store”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use https://www.ojexadigistore.com/, create an account, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following categories of information.

A. Information You Provide Directly

When you create an account, place an order, contact us, or otherwise interact with our website, we may collect information such as:

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing address

  • Shipping or delivery address

  • Payment-related information

  • Order and transaction details

  • Account login information

  • Information you provide when contacting customer support

  • Reviews, feedback, or other content you voluntarily submit

You should only provide information that is accurate and that you are authorized to provide.

B. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method used, payment providers may collect and process information such as card, bank, wallet, UPI, or other payment details.

Where payment processing is handled by a third party, that provider’s own privacy policy and terms may also apply.

We do not intend to store complete payment-card information on our own systems unless specifically necessary and legally permitted.

C. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of visits

  • Referring website or source

  • Approximate location information derived from technical data

  • Website usage and interaction information

  • Cookies and similar technologies

This information may be used to operate, secure, analyze, and improve our website.

2. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies.

Cookies may be used to:

  • Keep the website functioning properly

  • Remember shopping-cart or account information

  • Remember user preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide security and prevent fraudulent activity

  • Measure advertising or marketing performance, where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

Where legally required, we will obtain appropriate consent before using non-essential cookies or similar technologies.

3. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including to:

  • Process and fulfil orders

  • Process payments

  • Arrange delivery and shipping

  • Provide customer support

  • Create and manage customer accounts

  • Communicate with you about your orders

  • Send important service-related notifications

  • Respond to enquiries, complaints, and requests

  • Prevent fraud, abuse, and unauthorized activity

  • Maintain and secure our website

  • Improve our products, services, and website

  • Understand customer preferences and website usage

  • Administer promotions, offers, or loyalty programs

  • Send marketing communications where permitted by law and, where required, with your consent

  • Comply with legal, regulatory, tax, accounting, and law-enforcement requirements

  • Establish, exercise, or defend legal claims

  • Protect our rights, property, users, and business

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we may process information based on:

  • Your consent

  • The need to perform or take steps toward a contract with you

  • Compliance with legal obligations

  • Our legitimate business interests, where permitted by law

  • Protection of rights, safety, or property

  • Other lawful grounds available under applicable law

Where processing is based on consent, you may withdraw your consent where legally permitted. Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal.

5. Sharing of Personal Information

We do not sell your personal information for money.

We may share relevant information with trusted third parties when necessary to operate our business and provide services to you. These parties may include:

  • Payment processors and payment gateways

  • Courier and delivery companies

  • Website hosting and infrastructure providers

  • Technology and software providers

  • Customer-support providers

  • Analytics providers

  • Marketing and advertising service providers, where applicable

  • Fraud-prevention and security providers

  • Professional advisers, such as accountants, auditors, lawyers, or consultants

  • Government authorities, regulators, courts, or law-enforcement agencies where legally required

  • Business partners or successors in connection with a merger, acquisition, restructuring, sale, or transfer of business assets

We expect service providers who process personal information on our behalf to handle that information appropriately and in accordance with applicable requirements.

6. Third-Party Services

Our website may integrate with or link to third-party services, such as payment providers, shipping providers, analytics services, social-media platforms, or other external services.

When you interact with those third-party services, their own privacy policies may apply.

We are not responsible for the privacy practices of independent third parties that we do not control.

7. Marketing Communications

If permitted by applicable law, we may send you promotional communications about products, offers, services, or other updates.

You may unsubscribe from promotional emails by using the unsubscribe option included in the relevant communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send necessary transactional or service-related messages, such as order confirmations, payment notifications, delivery updates, security notices, or important changes to our services.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide requested services

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Comply with legal, tax, accounting, and regulatory obligations

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children who are unable to lawfully consent to the processing of their personal information.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

11. Your Privacy Rights

Depending on the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is processed

  • Object to certain processing activities

  • Request restriction of certain processing activities

  • Request a copy of certain personal information

  • Opt out of certain marketing communications

  • Lodge a complaint with an applicable privacy or data-protection authority

These rights may be subject to legal exceptions and limitations.

To exercise an applicable privacy right, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.

12. Data Transfers

Depending on the service providers we use, your personal information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, we will take appropriate measures for international transfers and protection of personal information.

13. Third-Party Links

Our website may contain links to external websites, applications, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any external website before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by law, we may provide additional notice or obtain consent for material changes.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us through the contact details provided on our website.

Ojexa Digi Store
Website: https://www.ojexadigistore.com/

Please include enough information in your request for us to understand and respond to your enquiry.

16. Important Notice

This Privacy Policy is intended as a general privacy-policy template for Ojexa Digi Store. Your final policy should accurately reflect the technologies, payment gateways, analytics tools, advertising services, cookies, customer-account systems, shipping providers, and other third-party services actually used on your website.

You should also ensure that the policy is reviewed for compliance with the privacy and e-commerce laws applicable to your business and customers before publishing it.